MAINTENANCE AGREEMENTS 

By Computer(s), By Incident, By Hour(s)

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Type Of Service
 
R&T Computer Service and Repair, maintenance agreement includes:
 
  • Maintenance Software/Hardware/Network
  • Install new Software applications when necessary
  • Provide training when necessary
  • Monitor security on network and all computer(s)
  • Provide equipment inventory list & pertinent information
  • Evaluate needs and secure pricing for new equipment
  • Unlimited Email/Phone Support (8:00 am to 6:00 pm)
  • Scheduled On-site visit(s)
  • (Proactive) Remote Monitoring Support/Weekly Maintenance Check(s).
  • Priority emergency response time (4 hours)
*Backup(s) and Recovery Plan will be an additional service base on Client needs.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Plan A:  1-5 Computers (6 Months) 
Purchase 10 hour(s) @ $99 per hour, for $990 or ($165 a month)
Ideal for Small Office with 1-5 computer(s), with no additional on-site charges
 
Plan B: 6-12 Computers (6 Months)
Purchase 30 hour(s) @ $89 per hour, for $2,670 or ($445 a month)
Ideal for Small Office with 6-12 computer(s), with no additional on-site charges
 
Plan C: Business Subscription Plan 
$23.99 per Month/per User + $129 initial setup cost per Device for 2 Devices
  • Unlimited Email/Phone Support (8:00 am to 6:00 pm)
  • On-site visit will be $99.99 charge per hour
  • (Proactive) Remote Monitoring Support/Weekly Maintenace checks and run the following maintenance program(s): Virus/Malware/Spyware/Adware Scan, Defragmentation, Updates and more...
  • Priority emergency response time (4 hours)
 It an extra $10 a month for any additional device
 
Non-Profit Organizations will receive a 50% discount on any of the different services provided above.  
 
 
 
 

Hours 

(minimum)

 

10

20

30

40

Immediate Assistance

Rate

$125/hr

$125/hr

$125/hr

$125/hr

Discounted Hourly 

Rate

$99/hr

$94/hr

$89/hr

$84/hr

Hourly 

Savings

 

$26

$31

$36

$41

Total

Savings

$260

$620

$1,080

$1,640