Why Computer Maintenance is Essential to your Business

 

What happens, if your computer(s) "Crash", even for a few hours?

  • How much money will you lose?

  • How will it affect your customers?

  • Do you have a plan in place to get them back up Quickly and Efficiently?

 

"Here at R&T Computer Service and Repair, we believe

in Proactive and Immediate Technical Solutions."

Things to think about for Small Business IT Support

 

  • Is your Computer slowing down?

  • Are unauthorized pop-ups ads showing up?

  • Is your Computer locking up, or are you getting a constant flickering screen?

 

*A virus can replicate itself & spread from one computer to another, causing your PC's to Crash!

 

  • How important is your customer/vendor Information?

  • How often do you backup your computer file/data? Daily, Weekly, Never?

  • If you are backing up, are you sure it's backing up properly?

CORE VALUES

HONESTY  INTEGRITY

QUALITY   EFFICIENCY

SERVICE   RELIABILITY

We Support Small Businesses (IT Remote Support)

 

R & T Computer Service and Repair (RTCSR) offers you a Competitive Advantage, achieved by customized quality service, at lower prices and decreased downtime.

 

Customized Infrastructure: because every business is different, we customized your infrastructure to meet your needs.

 

Network Assessment, allows us to analyze your current network connections, and recommend enhancements and improvements for improved efficiency.

 

On-site Visits, with Extended agreements, provide a scheduled visits to update software programs, clean and maintain hardware, update warranties, and relocate equipment according to your needs.

SMALL BUSINESS

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RTCSR, IT Remote Support gives you peace of mind and allows you to get back to the business of doing business.

IT Remote Support

 

  • Remote Managing Service - Our Remote Service will view event logs (diagnose & repair), check the hard drive, services, boot-up application, Free up space, install Applications and Printers, keeping your PC's, Laptops and Servers to low to no Down-Time.  

  • Computer Diagnostics - Is a program written for the express purpose of locating problems with the software, hardware, or any combination thereof in a system, or a network of systems. Preferably, diagnostic programs provide alerts so we can address them.

  • Performance Tune-Up's - Deals with Fixing/Deleting Registry Components, Deleting old files, Unwanted Software, Temp files, Repairing /Recovering Hard-disk error(s), Defrag Drives. Optimizing system and improving PC speed and Performance, and Update (ALL) device drivers if needed. 

  • Data Recovery & Backup - There are several different options for backing up your data. We can customize a plan especially for you. "The Cloud" is the more popular way to handle backups and System Recovery. *Note: We can also add in a plan to create a Disaster Recovery procedure.

  • Network Troubleshooting - We run through a Network Assessment, to see how your PC's Communicate internally and how in connect to the internet. Giving you the best option for your business to grow.

  • Virus & Spyware Assessment and Removal - We customize an Antivirus Software that's right for your business, to protect you from Viruses, Spyware, Malware, and the removal of Vulnerable files.

  • Software Installation & Updates - We can assist in the installing of new software installation and add-ons, plus updates can be handled remotely. Hardware installation and New PC Setup, Printers, and Tablets are serviced on or off site for your convenience.

  • Wired/Wireless Network Setup - Computer connection through wired or wireless network is a great luxury to be anywhere in the home or office and share file(s), music and printer(s). Through wireless is vulnerable to hackers, let us configure your network properly.

  • Email Support - Is included in the extended agreement, Email settings needs to be changed, on existing accounts because the server name was changed or you are creating a new account.

  • Phone Tech Support - Utilize our call services, we will respond immediately, is the support needs to replace parts (Hard drives), Warranty work, New Installation (New Computers), it also helps build the bond of trust, to know that there one less thing to worry about.

  • On-call Support Service - We are here, whenever you need us

So What's Right for You?
 

Because ALL businesses are not the same in size or budget, rates and fees are negotiated. Listed below are successful IT Support options with rates excluded. Give Ron a call, and he will be happy to negotiate an Extended IT Agreement, that will fit your needs.